Assist with the development, review, and maintenance of IT policy and procedure documentation, ensuring compliance with regulatory requirements and enterprise standards.
Support IT governance activities and provide committee support by preparing meeting materials, documenting meeting minutes, and tracking action items.
Collect, analyze, and report on IT quality metrics to inform decision-making and support continuous improvement efforts.
Prepare clear, concise, and accurate written communications, summaries, and reports related to IT governance, quality metrics, and policy activities.
Facilitate communication and training related to IT policy requirements, reporting resources, and compliance protocols.
Assist with the escalation and documentation of suspected policy violations in accordance with established GDOT IT procedures
Ensure all project requests comply with internal IT governance frameworks, enterprise architecture standards, and applicable technology policies.
Prepare projects for formal review by internal governance boards or steering committees as required by project scale or impact.